Privacy Policy 

Introduction

The Chartered Management Academy (CMA) is committed to protecting the privacy and security of the personal information of our customers, clients, and partners. This privacy policy outlines how we collect, use, and disclose personal information. This policy applies to all personal information processed by CMA, whether in electronic or physical form.

Information Collection

We collect personal information from a variety of sources, including:

• Information provided directly by our customers and clients, such as name, address, email address, and payment information;
• Information we collect through our websites and online services, such as IP addresses and web logs;
• Information collected through our certification and accreditation processes, including information about professional experience and qualifications.

Use of Personal Information

We use personal information to:

• Provide our products and services to our customers and clients;
• Manage our business and operations, including accounting, billing, and collections;
• Administer our certification and accreditation programs;
• Communicate with our customers and clients, including by sending newsletters, email updates, and promotional offers;
• Improve our products and services and develop new offerings.

Disclosure of Personal Information

We may disclose personal information in the following circumstances:

• To third-party service providers who assist us in operating our business and providing our products and services, such as payment processors and IT service providers;
• In response to legal requests, such as subpoenas or court orders;
• To protect the rights, property, or safety of CMA, our customers, or the public;
• In connection with a merger, acquisition, or sale of all or a portion of our business.

Data Security

We take reasonable steps to protect personal information from loss, unauthorized access, destruction, misuse, modification, or disclosure. However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure.

Your Rights

You have the right to access, modify, and delete personal information that we hold about you. You may also have the right to object to the processing of your personal information. To exercise these rights, please contact us using the contact information provided below.

Changes to This Policy

We may update this privacy policy from time to time. If we make changes, we will post the updated policy on our website and indicate the date of revision.

Contact Information

If you have any questions or concerns about our privacy policy, please contact us at:

Chartered Management Academy (CMA) Address: ​124 City Road, London, United Kingdom, EC1V 2NX 
Email: team@c-ma.uk

Effective Date: February 2023